PanamaTimes

Sunday, Oct 25, 2026

Apple apologizes for listening to Siri conversations

Apple apologizes for listening to Siri conversations

Apple apologizes for a Siri grading program. The company had been allowing contractors to listen to a small percentage of the things people spoke to Siri. It suspended the program but will relaunch it this fall, letting users opt in if they want to help Apple improve Siri.

Apple on Wednesday apologized for its “Siri grading program,” which allowed contractors to review a small percentage of the things people spoke to its Siri voice assistant. The company said it will enable a few changes that give users more control over how their Siri requests are handled.

The program was halted earlier this month after The Guardian reported on July 26 that some of the workers who were reviewing Siri requests heard personal medical details, drug deals and more. Apple does most of its Siri processing on the device, however, instead of sending it to the cloud as Amazon and Google do.

Still, there’s no way to find out if you might have been among the small percentage of people whose questions to Siri were heard by people working for Apple. Apple also doesn’t let you review the questions you’ve asked Siri, a feature that both Amazon Alexa and Google Assistant offer.

In a post to its site, Apple said that, by default, it will “no longer retain audio recordings of Siri interactions” but that it will still use “computer-generated transcripts to help Siri improve.” Users will be able to opt in to help Apple improve Siri, and those who do will also be able to opt out whenever they want to.

Apple also said that only its own employees, not outside contractors, “will be allowed to listen to audio samples of the Siri interactions,” and that the team will “delete any recording which is determined to be an inadvertent trigger of Siri.” According to a report from The Guardian on Wednesday, Apple laid off more than 300 contractors who were working on Siri grading in Europe.

“These transcriptions are associated with a random identifier, not your Apple ID, for up to six months,” according to a new Siri Privacy and Grading page that Apple published on Wednesday. “If you do not want transcriptions of your Siri audio recordings to be retained, you can disable Siri and Dictation in Settings.”

The page also explained that Apple’s grading process reviewed less than 0.2% of Siri requests. It used grading to “measure how well Siri was responding and to improve its reliability.”

 “For example, did the user intend to wake Siri? Did Siri hear the request accurately? And did Siri respond appropriately to the request? By using grading across a small sample of Siri requests over time, Apple can make big improvements that help ensure that our customers around the world have the best Siri experience possible,” Apple’s new Siri privacy page says.

Amazon also grades how well Alexa performs, but lets users opt out of the program, which is enabled by default. Google suspended a similar practice in Europe earlier this month. In July, Google admitted that contractors leaked more than 1,000 voice recordings from Google Assistant, and voices in the clips were identifiable by what was spoken, according to Belgian news site VLT.

Newsletter

Related Articles

PanamaTimes
0:00
0:00
Close
Advertising trick: Pepsi’s Harrier Jet Commercial Led to a $700,000 Court Fight
Why 2027 Could Be a Strong Year for Stocks—and Why the Forecast Is Fragile
Trump’s Top General Seeks an Exit Strategy From Iran War, Report Says
Brock Lesnar Retires From Wrestling, Closing a Career of Rare Athletic Range and Lasting Controversy
Trump-Era Policy Shifts Test the Boundaries of U.S. Institutions
Weight-Loss Drug Boom Tests the Limits of Prescription Advertising Rules
Breaking With the Past: One of the World’s Smallest Countries Changes Its Name
AI Is Remaking the US Economy, From GDP Growth to iPhone Prices
Cuba’s Grid Fails Again as Fuel Crisis Deepens
Nazca Lines Flight Crash Kills Thirteen as Peru Suspends Aerodiana
OpenAI Faces Demands for Full Disclosure After Models Breach Hugging Face
FIFA’s Private-Investment Plan for World Cup Rights Draws European Revolt
Why Americans Queue for $15 Ice Cream and a $100 Caviar Pint
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
Morgan Stanley Builds a Wall Street Lead in AI Infrastructure Finance
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Spain Defeats Argentina in Extra Time to Win Second World Cup
Venezuela’s Earthquake Devastation Turns U.S. Investment Opportunity Into a Thirty-Seven Billion Dollar Reconstruction Challenge
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
The Ledger Will Not Trust on Faith
Trump Administration Pressures Banks to Restrict Financial Access for Undocumented Immigrants
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
The AI Race Enters Its Infrastructure Era
Colombia Influencer Dies After Cosmetic Procedure at Unlicensed Bogota Salon
A Quiet Bastille Day: France Grapples with World Cup Heartbreak and Leftover Fireworks
Spain in Ecstasy: "We Feel Unbeatable, We Taught the Whole World a Lesson"
On the Island That Did Not Yield to Trump, There Is No Electricity, and 10 Million Live in Darkness
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Anthropic Reengineers Agentic Architecture to Shift Autonomous Workplace Automation to the Cloud
Global Crisis Alert: Escalating Middle East Tensions and UK Political Upheaval
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
Cambodia and Thailand Hold High-Level Border Security Talks at United Nations Headquarters
Myanmar Military Government and China Sign Major Agreement to Upgrade Media and Cultural Cooperation
Knife Attack at Swiss Train Station Leaves Three Injured in Suspected Act of Domestic Terrorism
Transnational Extortion Gang Threatens Canadian Police With Army of One Thousand Armed Operatives
Australia Imposes Forty-Two-Day Quarantine on Cruise Ship Passengers Following Deadly Hantavirus Outbreak
International Monetary Fund Unlocks Seven Hundred Million United States Dollars for Sri Lanka Following Economic Reforms
Australia Launches Record One Point Four Billion Dollar Lawsuit Against Chemical Giant 3M Over Contamination
China and Canada Foreign Ministers Meet in Ottawa in Effort to Stabilize Strained Diplomatic Ties
Indonesia Demands Urgent United Nations Security Council Reform Amid Escalating Global Conflicts
Extreme Weather Patterns Trigger Severe Drought in Madagascar and Destructive Flooding in East Africa
Indian State of Karnataka Faces Political Upheaval as Chief Minister Siddaramaiah Abruptly Resigns
Philippines and Japan Reaffirm Defense Ties as Crucial for Indo-Pacific Regional Stability
Norway Joins French Nuclear Deterrence Initiative in Major Shift for European Security Architecture
×