Friday, Mar 01, 2024

Canada woman sues Tim Hortons after ‘superheated’ tea caused ‘horrific’ burns

Canada woman sues Tim Hortons after ‘superheated’ tea caused ‘horrific’ burns

Jackie Lansing sues coffee chain for C$500,000 after cup of tea that ‘collapsed’ and spilled on her stomach and legs left her ‘disfigured’
An Ontario woman and her family are suing Canada’s best-known coffee chain for C$500,000 ($366,000), alleging Tim Hortons served her “superheated” tea in a defective cup that left her with “horrific” burns on her body.

Jackie Lansing, 73, ordered a black tea while at a drive-through in southern Ontario last year.

Lansing, who was in the passenger seat of a vehicle, picked up the cup, which “immediately collapsed in on itself”, according to her statement of claim.

“As a result, approximately 14 ounces of scalding hot liquid spilled on Ms Lansing’s stomach and legs,” her claim reads. “The tea provided was a hazard rather than a beverage.”

Her lawyer Gavin Tighe told the Guardian he believes the company was negligent both for the temperature of the tea and the construction of the cup.

“What began as a routine occurrence, buying a cup of tea, in the blink of an eye turned into a life-changing injury that required multiple hospital visits and has left both physical and emotional scars,” he said.

According to the statement of claim, Lansing’s injuries required morphine to treat the pain and that it took three weeks for the wounds to close. She is now “permanently and seriously injured … and disfigured”.

Lansing alleges that she now suffers hypersensitive skin that requires constant treatment, experienced weight gain and is now “frequently afraid … gloomy, depressed and tearful”.

Lansing’s daughter is also seeking damages under the province’s Family Law Act. She alleges her mother’s injury has meant she has not been able to fully care for her disabled child.

TDL Group Corp, the licensing company of Tim Hortons, and Greenwood Enterprises Inc, the operator of the franchise, all denied allegations of negligence.

In their statement of defence, they argue Lansing “assumed risk” when ordering a hot beverage and that “she was the author of her own misfortune” when the tea spilled. The defence, which also suggested Lansing was distracted by her mobile phone, is requesting the court dismiss Lansing’s claim.

The case is reminiscent of Stella Liebeck’s fight against the fast-food giant McDonald’s in 1994. The 79-year-old New Mexico widow suffered life-threatening third-degree burns and was awarded $2.7m by a jury in punitive damages – but her case was widely mocked on late-night television.

Tighe acknowledged that Lansing’s case was also likely to be ridiculed.

“This isn’t a ‘boohoo, woe is me’ situation. Nobody would say they’re prepared to get burns like this. Buying a cup of tea where the cup then collapses? Nobody’s buying a ticket for that lottery.”

Instead, he hopes the lawsuit prompts a change to how the coffee giant serves its beverages.

“Lots of people order tea and coffee from drive-throughs. If this stops one of them from getting burned, then it’s a useful exercise,” said Tighe. “Nobody wants cold tea, but nobody wants their tea brewed in a volcano either.”

Related Articles

Apple warns against drying iPhones with rice
In a recent High Court hearing, the U.S. argued that Julian Assange endangered lives by releasing classified information.
Global Law Enforcement Dismantles Lockbit Ransomware Operation
Russian opposition leader Alexey Navalny has died at the Arctic prison colony
The President of Argentina Javier Mile does not fly private, he flies commercial, with the citizens he represents. And they LOVE him for it.
Bitcoin Reaches $50,000 for First Time in Over Two Years
Belo Horizonte: Brazil's Rising Carnival Hotspot for 2024
In El Salvador, the 'Trump of Latin America' stuns the world with a speech slamming woke policing after winning a landslide election
Tucker’s interview with Putin is over 50M views on X within the first 5 hours.
Finnish Airline, Finnair, is voluntarily weighing passengers to better estimate flight cargo weight
President Nayib Bukele has proudly announced El Salvador's remarkable achievement of becoming the safest nation in the Western Hemisphere.
Former Chilean President Sebastian Piñera Dies in Helicopter Crash
This farmer seems to understand science a bit more than the event organizer, Klaus Schwab.
Facebook turns 20: From Mark Zuckerberg's dormitory to a $1trn company
The Coolest Dictator in the World" on the Path to Victory in El Salvador
Macron, France and fake news
Indian-Origin Man 'King' Arrested For Smuggling $16 Million Drugs Into US
Can someone teach Americans that not every person with slanted eyes is Chinese?
Europe's Farmers Feeding the People, Protesting Against Politicians Who Do Nothing for Their Country and Serve Only Themselves at Taxpayers' Expense
Paris Restaurant That Inspired 'Ratatouille' Loses $1.6 Million Worth Of Wine
Brazilian Police Investigate Bolsonaro's Son for Alleged Illegal Spying
Police in Brazil Raid Residence of Bolsonaro Associate Over Allegations of Illegal Spying
Border Dispute Escalates as Texas Governor Vows Increased Razor Wire
OpenAI Enhances ChatGPT-4 Model, Potentially Addressing AI "Laziness" Issue
The NSA finally acknowledges spying on Americans by acquiring sensitive data
Report Reveals Toxic Telegram Group Generating X-Rated AI-Generated Fake Images of Taylor Swift
US Border Patrol States 'No Plans' to Remove Razor Wire Installed in Texas
Bitcoin Experiences Approximately 20% Decline in Value
Klaus Schwab recently appointed himself as the Earth's "trustee of the future."
DeSantis Drops Out, Endorses Trump.
Nikki Haley said former President Trump is "just not at the same level" of mental fitness as he was while president in 2016.
Residents of a southern Mexican town set the government palace on fire in response to the police killing of a young man
Samsung Launches AI-Driven Galaxy S24, Ushering in New Smartphone Era
Judge Questions SEC's Regulatory Overreach in Coinbase Lawsuit
The Ecuador prosecutor who was investigating the television studio attack, has been assassinated.
Is artificial intelligence the solution to cyber security threats?
Vivek Ramaswamy suspends his US election campaign and endorses Trump.
Viral Satire: A Staged Satirical Clip Mistaken as Real Footage from the 2024 World Economic Forum in Davos
The AI Revolution in the Workforce: CEOs at Davos Predict Major Job Cuts in 2024
Ecuador Reports 178 Hostages in Prison Gang Standoff
The Startling Cuban Espionage Case That Has Rattled the US Government
Two Armed Men in Ecuador, Dressed as Batman and The Joker Storm the Streets.
Armed Gang Raids Ecuadorian TV Station Following State of Emergency Declaration
Anti-Democratic Canada: Journalist Arrested for Questioning Canadian Finance Minister on Support of Terrorist Group
Ecuador's 'Most-Wanted' Criminal Vanishes from Prison
Mexican Cartel Supplied Wi-Fi to Locals Under Threat of Fatal Consequences for Non-Compliance
Border Surge Leads to Over 11,000 Migrants Waiting in Northern Mexico
Outsider Candidates Triumph in Latin American Elections
As Argentina Goes to the Polls, Will the Proposal to Replace the Peso with the Dollar Secure Votes?
Fatal Shark Attack Claims Life of Boston Woman Paddleboarding Near Bahamas Resort, According to Police