PanamaTimes

Wednesday, Mar 18, 2026

Uber Eats to pay millions to Chicago restaurants for following a controversial growth playbook perfected by DoorDash

Uber Eats to pay millions to Chicago restaurants for following a controversial growth playbook perfected by DoorDash

The city of Chicago accused Uber Eats of listing restaurants on its platform without consent. The parties announced a settlement today.
Uber Eats and Postmates are paying the price for following in the footsteps of one of their chief rivals, DoorDash.

The two Uber-owned apps have reached a $10 million settlement with the city of Chicago after an investigation found they listed restaurants on their food delivery platforms without consent and violated city fee-cap laws enacted during the pandemic, according to an agreement announced Monday.

One of the strategies that helped DoorDash win the food delivery war was adding hundreds of restaurants to its app without permission. The policy infuriated restaurants, many of whom went public on social media when it happened. In-N-Out sued DoorDash as early as 2015 accusing the delivery company of listing the notoriously private burger chain on its app without consent.

But the fast-tracking of restaurant listings helped DoorDash grow its market share rapidly in the US. To keep up, rivals Uber Eats and Grubhub began adding restaurants without their consent. 

The settlement stems from a probe Chicago said it launched against Uber Eats two years ago. The Uber Eats investigation followed allegations that the app was listing restaurants without their consent and charging marketplace fees beyond the city's 15% cap. 

An Uber Eats spokesperson said the delivery company was happy with today's settlement.

"We are committed to supporting Uber Eats restaurant partners in Chicago and are pleased to put this matter behind us," the spokesperson said in a statement sent to Insider.

The city said in a press release that part of the $10 million settlement includes Uber paying more than $5 million in damages to Chicago restaurants that were listed without permission and paid fee caps beyond 15%. Some of those funds were already paid by Uber Eats last year, including $3.3 million in refunded marketplace fees. 

"Today's settlement reflects the City's commitment to creating a fair and honest marketplace that protects both consumers and businesses from unlawful conduct," said Mayor Lori Lightfoot in a statement. "Chicago's restaurant owners and workers work diligently to build their reputations and serve our residents and visitors. That's why our hospitality industry is so critical to our economy, and it only works when there is transparency and fair pricing. There is no room for deceptive and unfair practices."

After the pandemic hit, several major US cities, including San Francisco, New York City, Los Angeles, Chicago, and Seattle, enacted fee caps to protect profits for restaurants that relied solely on delivery to survive in-restaurant dining losses. California also passed a law that went into effect in 2021 that makes it illegal for delivery apps to list restaurants on their platforms without consent.  

Separately, last year, Chicago filed a lawsuit against DoorDash and Grubhub alleging unfair business practices. DoorDash, for example, was accused of using tips to pay itself, according to the lawsuit. 

The DoorDash and Grubhub lawsuits remain active. A hearing on both cases is set for December 13, according to a city representative
Comments

Anna 3 year ago
A friend delivers for uber eats . He explains it as delivering rotton ronnies to lazy people

Newsletter

Related Articles

PanamaTimes
0:00
0:00
Close
President Trump warns countries against abandoning recent trade deals with the US
Unitree Robotics founder Wang Xingxing showcases future robot deployment during Spring Festival Gala.
Cuba adopts electric tricycles for transport amid fuel shortages
Cuba's fuel crisis leads to mounting waste in Havana
Eighty-Year-Old Lottery Winner Sentenced to 16.5 Years for Drug Trafficking
UK Green Party Considering Proposal to Legalize Heroin for an Inclusive Society
Investigation Launched at Winter Olympics Over Ski Jumpers Injecting Hyaluronic Acid
Wall Street Erases All Gains of 2026; Bitcoin Plummets 14% to $63,000
Cuba Warns It Has Only Weeks of Oil Remaining as US Pressure Tightens
The AI Hiring Doom Loop — Algorithmic Recruiting Filters Out Top Talent and Rewards Average or Fake Candidates
WhatsApp Develops New Meta AI Features to Enhance User Control
U.S. winter storm triggers 13,000-plus flight cancellations and 160,000 power outages
America’s Venezuela Oil Grip Meets China’s Demand: Market Power, Legal Shockwaves, and the New Rules of Energy Leverage
There is no sovereign immunity for poisoning millions with drugs.
President Trump Says United States Will Administer Venezuela Until a Secure Leadership Transition
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Issues Alert Declaring Venezuelan Airspace a Hazard Due to Escalating Security Conditions
A Decade of Innovation Stagnation at Apple: The Cook Era Critique
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
Erling Haaland’s Remarkable Run: 13 Premier League Goals in 10 Matches and Eyes on History
White House Refutes Reports That US Targeting Military Sites in Venezuela
Hurricane Melissa Strikes Cuba After Devastating Jamaica With Record Winds
U.S. Targets Maritime Narco-Routes While Border Pressure to Mexico Remains Limited
Argentina’s Markets Surge as Milei’s Party Secures Major Win
U.S. Treasury Sanctions Colombia’s President Gustavo Petro over Drug-Trafficking Allegations
‘I Am Not Done’: Kamala Harris Signals Possible 2028 White House Run
Ecuadorian President Daniel Noboa Alleges Poison Plot via Chocolate and Jam
Trump Accuses Colombia’s President of Drug-Leadership and Announces End to US Aid
"The Tsunami Is Coming, and It’s Massive": The World’s Richest Man Unveils a New AI Vision
U.S. Treasury Mobilises New $20 Billion Debt Facility to Stabilise Argentina
A Dollar Coin Featuring Trump’s Portrait Expected to Be Issued Next Year
Trump Stands Firm in Shutdown Showdown and Declares War on Drug Cartels — Turning Crisis into Opportunity
FBI Strikes Deep in Maduro’s Financial Web with Bold Money-Laundering Indictments
Sean ‘Diddy’ Combs Sentenced to Fifty Months in Prison Following Prostitution Conviction
New World Screwworm Creeps Within Seventy Miles of U.S. Border, Threatening Cattle Sector
Colombian President Petro Vows to Mobilize Volunteers for Gaza and Joins List of Fighters
Trump Orders Third Lethal Strike on Drug-Trafficking Vessel as U.S. Expands Maritime Counter-Narcotics Operations
US Launches New Pilot Program to Accelerate eVTOL Air Taxi Deployment
New OpenAI Study Finds Majority of ChatGPT Use Is Personal, Not Professional
Actor, director, environmentalist Robert Redford dies at 89
Florida Hospital Welcomes Its Largest-Ever Baby: Annan, Nearly Fourteen Pounds at Birth
Could AI Nursing Robots Help Healthcare Staffing Shortages?
In a politically motivated trial: Bolsonaro Sentenced to 27 Years for Plotting Coup After 2022 Defeat
In a highly politically motivated trial, Brazil’s Supreme Court finds former leader Bolsonaro guilty of plotting coup
×